Name: 30 cu. ft. Smart InstaView® Door-in-Door® Refrigerator with Craft Ice™
Brand: LG
Price: 4319.0 USD
Availability: InStock
Rating: 3.7 (845 reviews)

Filter replacement

Replace filter 7/5/2026

Originally posted on lg.com

No, I do not recommend this product

Features

Mg2026 6/27/2026

We have spoke to an uncountable number of service line representatives and same number of Presidential Liaison representatives including numerous emails to the President copying two other top level LG Service and Management Officers speaking to exactly what we explained to the same numerous uncountable LG representatives about this situation regarding the flawed Craft Ice program defects which has been confirmed by technicians that fix hundreds of these same issues which confirm the same results with the same outcome being the defect is a constant repeating occurrence which LG has classified as repair completed when that is the furthest from reality and nothing more than a ice maker replacement which is not fixing the problems simply because the faulty programming and design when the Craft ice begins the cycle to dump the Craft ice out of the tray and the Craft ice does not come out of the tray with the cycle continuing to next process of disbursing a large amount of water which should be caught by the tray that doesnt happen when the Craft ice is not dislodged from the tray with no place for the water to go other than overflowing throughout the freezer without any type of detection or signal to stop the process and prevent the water damage that goes unnoticed until the refrigerator owners discovering the destruction and huge task of having to remove the frozen water from everywhere within the freezer section and saturation on stored groceries. The explanation of what LG is said to be the LG policy regarding this defect is being considered as a normal warranty situation. However with this failure being far from a repair issue and should be consider as a such MANUFACTURING DEFECT as we have suggest more than a numerous amount of times to literally Everyone within LG that could be made aware of this all the way to the Top Of The Chain Of The Corporate Hierarchy. And with no doubt all of these within the highest level of the LG Hierarchy being made aware of this bad engineering defect and choosing to make the decision to not react to the defect without research that would definitively prove that this is most likely the most reoccurring repair on these model refrigerators with the Craft Ice option. And without further concern and how often this repair has to be done for these same customers on the same refrigerator is a complete failure to us as customers after the confidence we have given to LG as customers which have spent in this case and have made them aware of more than $3500.00 of hard earned income out of pocket from Us and same from many others as customers supporting a LG product line of Advertised Products and Service which as of now without a doubt has proven to be no existent after the numerous hours and days of phone calls with even some of the LG representatives asking for us to communicate to them via a request for text to them rather than calls and with replys by email from them which felt like to be a total misrepresentation and falsely advertised product durability and service to support this refrigerator. And Related to the defect being problematic all in itself the added horrible customer service provided by representatives that can be easily proven by lack of their product knowledge of mechanics and or electronics operations while adding that the very noticeable service representatives environment that they are operating from which is present on calls being plainly heard in the background in many cases being the CROWING OF CHICKENS. Several of these representatives also have on many calls clearly offering of their own opinions stating there is no extra or different handling or priority on complaints of which many being the same comments that some response to the customers take months for a response from Presidential liaisons and also voluntarily offering that some never are getting a response or have their concerns being resolved. We have also discussed on the phone calls all this can be validated by a very brief quality assurance phone call review of the representatives calls and provided responses to the customer Which is so prevalent considering just in our case numerous calls hours and days spent simply in an effort asking LG to make this right by standing by their word in advertising of their quality of the product and their commitment to all of us as customers and only result being getting nothing resolved while once again only asking for LG to provide the advertised product service and customer appreciation we feel like we purchased spending more than $3500 on this refrigerator. At one point we considered accepting a replacement of equal value without the craft ice maker however now after such resistance and lack of consideration regarding this LG product defect and lack of resolution and burden to us the only resolution we would like to considered is for the refrigerator to be picked up and a full refund to us based on our opinion the lack of such service LG advertised sales has suggested has not been provided to us which drew us to LG and was not fulfilled.
Originally posted on lg.com

No, I do not recommend this product

Craft Ice

Mg2026 6/25/2026

We have spoke to an uncountable number of service line representatives and same number of Presidential Liaison representatives including numerous emails to the President copying two other top level LG Service and Management Officers speaking to exactly what we explained to the same numerous uncountable LG representatives about this situation regarding the flawed Craft Ice program defects which has been confirmed by technicians that fix hundreds of these same issues which confirm the same results with the same outcome being the defect is a constant repeating occurrence which LG has classified as repair completed when that is the furthest from reality and nothing more than a ice maker replacement which is not fixing the problems simply because the faulty programming and design when the Craft ice begins the cycle to dump the Craft ice out of the tray and the Craft ice does not come out of the tray with the cycle continuing to next process of disbursing a large amount of water which should be caught by the tray that doesnt happen when the Craft ice is not dislodged from the tray with no place for the water to go other than overflowing throughout the freezer without any type of detection or signal to stop the process and prevent the water damage that goes unnoticed until the refrigerator owners discovering the destruction and huge task of having to remove the frozen water from everywhere within the freezer section and saturation on stored groceries. The explanation of what LG is said to be the LG policy regarding this defect is being considered as a normal warranty situation. However with this failure being far from a repair issue and should be consider as a such MANUFACTURING DEFECT as we have suggest more than a numerous amount of times to literally Everyone within LG that could be made aware of this all the way to the Top Of The Chain Of The Corporate Hierarchy. And with no doubt all of these within the highest level of the LG Hierarchy being made aware of this bad engineering defect and choosing to make the decision to not react to the defect without research that would definitively prove that this is most likely the most reoccurring repair on these model refrigerators with the Craft Ice option. And without further concern and how often this repair has to be done for these same customers on the same refrigerator is a complete failure to us as customers after the confidence we have given to LG as customers which have spent in this case and have made them aware of more than $3500.00 of hard earned income out of pocket from Us and same from many others as customers supporting a LG product line of Advertised Products and Service which as of now without a doubt has proven to be no existent after the numerous hours and days of phone calls with even some of the LG representatives asking for us to communicate to them via a request for text to them rather than calls and with replys by email from them which felt like to be a total misrepresentation and falsely advertised product durability and service to support this refrigerator. And Related to the defect being problematic all in itself the added horrible customer service provided by representatives that can be easily proven by lack of their product knowledge of mechanics and or electronics operations while adding that the very noticeable service representatives environment that they are operating from which is present on calls being plainly heard in the background in many cases being the CROWING OF CHICKENS. Several of these representatives also have on many calls clearly offering of their own opinions stating there is no extra or different handling or priority on complaints of which many being the same comments that some response to the customers take months for a response from Presidential liaisons and also voluntarily offering that some never are getting a response or have their concerns being resolved. We have also discussed on the phone calls all this can be validated by a very brief quality assurance phone call review of the representatives calls and provided responses to the customer Which is so prevalent considering just in our case numerous calls hours and days spent simply in an effort asking LG to make this right by standing by their word in advertising of their quality of the product and their commitment to all of us as customers and only result being getting nothing resolved while once again only asking for LG to provide the advertised product service and customer appreciation we feel like we purchased spending more than $3500 on this refrigerator. At one point we considered accepting a replacement of equal value without the craft ice maker however now after such resistance and lack of consideration regarding this LG product defect and lack of resolution and burden to us the only resolution we would like to considered is for the refrigerator to be picked up and a full refund to us based on our opinion the lack of such service LG advertised sales has suggested has not been provided to us which drew us to LG and was not fulfilled.
Originally posted on lg.com

No, I do not recommend this product

Love this refrigerator.

GregnTheresa 6/24/2026

Love this refrigerator. Purchased a similar one in our last house from LG that did not have the extra cooling drawer and it was a great refrigerator - never any issues in the three years before we moved. With the extra cooling drawer it is even a better refrigerator. More options on using the drawer and keeps everyone from opening the refrigerator all the way and standing deciding what they want for lunch. The door-in-door option is great also - same reason as previous. Have always had good luck with LG products in the past
Originally posted on lg.com

Yes, I recommend this product

Highly Disappointed Lack of Support

Mg2026 6/18/2026

We have spoke to an uncountable number of service line representatives and same number of Presidential Liaison representatives including numerous emails to the President copying two other top level LG Service and Management Officers speaking to exactly what we explained to the same numerous uncountable LG representatives about this situation regarding the flawed Craft Ice program defects which has been confirmed by technicians that fix hundreds of these same issues which confirm the same results with the same outcome being the defect is a constant repeating occurrence which LG has classified as repair completed when that is the furthest from reality and nothing more than a ice maker replacement which is not fixing the problems simply because the faulty programming and design when the Craft ice begins the cycle to dump the Craft ice out of the tray and the Craft ice does not come out of the tray with the cycle continuing to next process of disbursing a large amount of water which should be caught by the tray that doesnt happen when the Craft ice is not dislodged from the tray with no place for the water to go other than overflowing throughout the freezer without any type of detection or signal to stop the process and prevent the water damage that goes unnoticed until the refrigerator owners discovering the destruction and huge task of having to remove the frozen water from everywhere within the freezer section and saturation on stored groceries. The explanation of what LG is said to be the LG policy regarding this defect is being considered as a normal warranty situation. However with this failure being far from a repair issue and should be consider as a such MANUFACTURING DEFECT as we have suggest more than a numerous amount of times to literally Everyone within LG that could be made aware of this all the way to the Top Of The Chain Of The Corporate Hierarchy. And with no doubt all of these within the highest level of the LG Hierarchy being made aware of this bad engineering defect and choosing to make the decision to not react to the defect without research that would definitively prove that this is most likely the most reoccurring repair on these model refrigerators with the Craft Ice option. And without further concern and how often this repair has to be done for these same customers on the same refrigerator is a complete failure to us as customers after the confidence we have given to LG as customers which have spent in this case and have made them aware of more than $3500.00 of hard earned income out of pocket from Us and same from many others as customers supporting a LG product line of Advertised Products and Service which as of now without a doubt has proven to be no existent after the numerous hours and days of phone calls with even some of the LG representatives asking for us to communicate to them via a request for text to them rather than calls and with replys by email from them which felt like to be a total misrepresentation and falsely advertised product durability and service to support this refrigerator. And Related to the defect being problematic all in itself the added horrible customer service provided by representatives that can be easily proven by lack of their product knowledge of mechanics and or electronics operations while adding that the very noticeable service representatives environment that they are operating from which is present on calls being plainly heard in the background in many cases being the CROWING OF CHICKENS. Several of these representatives also have on many calls clearly offering of their own opinions stating there is no extra or different handling or priority on complaints of which many being the same comments that some response to the customers take months for a response from Presidential liaisons and also voluntarily offering that some never are getting a response or have their concerns being resolved. We have also discussed on the phone calls all this can be validated by a very brief quality assurance phone call review of the representatives calls and provided responses to the customer Which is so prevalent considering just in our case numerous calls hours and days spent simply in an effort asking LG to make this right by standing by their word in advertising of their quality of the product and their commitment to all of us as customers and only result being getting nothing resolved while once again only asking for LG to provide the advertised product service and customer appreciation we feel like we purchased spending more than $3500 on this refrigerator. At one point we considered accepting a replacement of equal value without the craft ice maker however now after such resistance and lack of consideration regarding this LG product defect and lack of resolution and burden to us the only resolution we would like to considered is for the refrigerator to be picked up and a full refund to us based on our opinion the lack of such service LG advertised sales has suggested has not been provided to us which drew us to LG and was not fulfilled
Originally posted on lg.com

No, I do not recommend this product

Tim norris 6/18/2026

Do not recommend to buy worse purchase. Ever gone down on me 3 times customer service isnt not great would never buy this product or another LG product again.
Originally posted on lg.com

No, I do not recommend this product

Disappointed Family

Horrific Experience 6/17/2026

My family and I have endured what has become an incredibly frustrating and disappointing experience with LG and our refrigerator model LRMVS3006S 30 cu. ft. Smart InstaView Door-in-Door Refrigerator with Craft Ice. Less than four years ago we invested more than $5000 in this appliance after purchasing the refrigerator extended warranty installation and removal of our previous unit. We chose LG because we believed we were purchasing a premium reliable product from a trusted brand. Unfortunately almost to the exact day our warranty expired on April 30 2026 the refrigerator completely failed and displayed an error code that was ultimately determined to be related to the compressor. Since the first week of May our family has been without a properly functioning refrigerator and has endured over five service visits from both ABT and LG technicians. Over the course of these repair attempts major componentsincluding compressors and numerous other partshave been replaced multiple times. The refrigerator has essentially been rebuilt at least twice Despite these efforts the appliance has never been successfully repaired. After six weeks of ongoing calls appointments disruptions and escalating concerns we finally were able to work with an LG manager Miguel to reach a resolution. While I appreciate his efforts the proposed solution required us to accept reimbursement in the form of LG account credit rather than a direct refund. This left us with no practical choice but to purchase another LG refrigerator. On June 13 2026 we purchased model LF29S9775S 29 cu. ft. Standard-Depth MAX 4-Door French Door Refrigerator with Mirror InstaView MyColor and Mini Craft Ice with an estimated delivery date of June 19 2026. However after contacting LG on June 17 to confirm delivery so my husband could arrange time away from work we were informed that the refrigerator remains in a warehouse and will not be delivered as promised. At this point my questions to both LG and ABT are simple: When will this nightmare finally end for my family? When will someone take ownership and ensure this matter is resolved from start to finish? When will customer service extend beyond apologies and demonstrate true accountability? Does the class action lawsuit LG is facing due to this EXACT issue with the compressor not mean anything to this company??? Does anyone recognize the significant inconvenience stress financial burden lost wages and disruption this situation has caused over the past two months? What makes this experience even more disappointing is that nearly every major appliance in our home is an LG product all purchased within the last four years. Consumers do not spend thousands of dollars on premium appliances expecting them to fail before reaching five years of service. This experience has completely eroded my confidence in the LG brand. As a loyal customer I expected quality reliability and support. Instead my family has been left frustrated inconvenienced and disappointed. LGs slogan may be Lifes Good but for my family this experience has been anything but. It has been exhausting frustrating and deeply disappointing
Originally posted on lg.com

No, I do not recommend this product

Email Requested Review

Mg2026 6/15/2026

We have spoke to an uncountable number of service line representatives and same number of Presidential Liaison representatives including numerous emails to the President copying two other top level LG Service and Management Officers speaking to exactly what we explained to the same numerous uncountable LG representatives about this situation regarding the flawed Craft Ice program defects which has been confirmed by technicians that fix hundreds of these same issues which confirm the same results with the same outcome being the defect is a constant repeating occurrence which LG has classified as repair completed when that is the furthest from reality and nothing more than a ice maker replacement which is not fixing the problems simply because the faulty programming and design when the Craft ice begins the cycle to dump the Craft ice out of the tray and the Craft ice does not come out of the tray with the cycle continuing to next process of disbursing a large amount of water which should be caught by the tray that doesnt happen when the Craft ice is not dislodged from the tray with no place for the water to go other than overflowing throughout the freezer without any type of detection or signal to stop the process and prevent the water damage that goes unnoticed until the refrigerator owners discovering the destruction and huge task of having to remove the frozen water from everywhere within the freezer section and saturation on stored groceries. The explanation of what LG is said to be the LG policy regarding this defect is being considered as a normal warranty situation. However with this failure being far from a repair issue and should be consider as a such MANUFACTURING DEFECT as we have suggest more than a numerous amount of times to literally Everyone within LG that could be made aware of this all the way to the Top Of The Chain Of The Corporate Hierarchy. And with no doubt all of these within the highest level of the LG Hierarchy being made aware of this bad engineering defect and choosing to make the decision to not react to the defect without research that would definitively prove that this is most likely the most reoccurring repair on these model refrigerators with the Craft Ice option. And without further concern and how often this repair has to be done for these same customers on the same refrigerator is a complete failure to us as customers after the confidence we have given to LG as customers which have spent in this case and have made them aware of more than $3500.00 of hard earned income out of pocket from Us and same from many others as customers supporting a LG product line of Advertised Products and Service which as of now without a doubt has proven to be no existent after the numerous hours and days of phone calls with even some of the LG representatives asking for us to communicate to them via a request for text to them rather than calls and with replys by email from them which felt like to be a total misrepresentation and falsely advertised product durability and service to support this refrigerator. And Related to the defect being problematic all in itself the added horrible customer service provided by representatives that can be easily proven by lack of their product knowledge of mechanics and or electronics operations while adding that the very noticeable service representatives environment that they are operating from which is present on calls being plainly heard in the background in many cases being the CROWING OF CHICKENS. Several of these representatives also have on many calls clearly offering of their own opinions stating there is no extra or different handling or priority on complaints of which many being the same comments that some response to the customers take months for a response from Presidential liaisons and also voluntarily offering that some never are getting a response or have their concerns being resolved. We have also discussed on the phone calls all this can be validated by a very brief quality assurance phone call review of the representatives calls and provided responses to the customer Which is so prevalent considering just in our case numerous calls hours and days spent simply in an effort asking LG to make this right by standing by their word in advertising of their quality of the product and their commitment to all of us as customers and only result being getting nothing resolved while once again only asking for LG to provide the advertised product service and customer appreciation we feel like we purchased spending more than $3500 on this refrigerator. At one point we considered accepting a replacement of equal value without the craft ice maker however now after such resistance and lack of consideration regarding this LG product defect and lack of resolution and burden to us the only resolution we would like to considered is for the refrigerator to be picked up and a full refund to us based on our opinion the lack of such service LG advertised sales has suggested has not been provided to us which drew us to LG and was not fulfilled
Originally posted on lg.com

No, I do not recommend this product

Good Refrigerator

Tina Rodrigues 6/15/2026

I like the refrigerator however I have replaced the freezer ice maker three times. The ice makers are very noisy. I think next time I wont buy one with an ice maker. I would purchase ice maker separately.
Originally posted on lg.com

Yes, I recommend this product

Hate it

Pamela Lopez 6/10/2026

I bought this fridge for the craft ice maker I bought in 2023 and I have had that ice maker component replace 8 times I honestly hate it as much money as I spent was not worth it they will not replace the fridge they just keep replacing the part should of just bought the fridge and a separate ice maker
Originally posted on lg.com

No, I do not recommend this product

Great features but it wont last long

MrDad 6/9/2026

We loved it until we didnt. The app notified me the fridge wasnt able to maintain proper temperatures. Its still under warranty so LG sent a technician. He was super friendly and helpful. Really nice guy. He did everything he could do over several visit and visits to repair it but its still not working right. The fridge is generally at 50 degrees F and the freezer is around 20 degrees F. We havent had ice in almost 12 weeks. LG has gone silent now and I dont know what to do. I paid a lot to get a premium refrigerator. It only lasted 4yrs. Rough math means the annual operating cost is $4000. Not great. Id love a replacement but havent heard from LG since my last call.
Originally posted on lg.com

No, I do not recommend this product

It was great until it wasnt.

MrDad 6/5/2026

We loved this fridge until we didnt. It worked great until about 10wks ago when it stopped holding the temperature. A technician came out super friendly and did a diagnostic and minor maintenance. That didnt help. He came back and replaced the compressor. That didnt work. Customer service over the phone hasnt been helpful. We havent had ice in 10wks and the fridge stays at 50 degrees. Its still under warranty but no one can tell me when it can just be replaced. Its extremely frustrating.
Originally posted on lg.com

No, I do not recommend this product

Dont recommend it

Cm08 6/4/2026

Total waste of money. We purchased this refrigerator 5 years ago. Never had an issue. Becaus we berley use it said me and my wife are in the medical field where never home. We purchase extended warranty. The warranty expire 2 weeks after our refrigerator stopped working i contact Lg. They explain to me that the refrigerator had manufactured warranty. But I had to pay for lever that it was 459 dollars. The technician as soon as he saw the refrigerator told me that this specific model came defected that it was a total loss they couldnt fix it. We pay over 4k were definitely not purchasing lg refrigerators again even though all my electronics are lg i dont recommend lg refrigerators
Originally posted on lg.com

No, I do not recommend this product

Dont buy LG

Alex Bl 6/3/2026

This was a very expensive fridge and its been plagued with issues since I bought it. Struggle with temperature ice machine breaking all the time the app sucks and doesnt work most of the time. I hate this fridge and wish I went with kitchenaid or another company known for better quality products. I cook a lot and care a lot about my food staying fresh. Things like milk and produce go bad way faster than they should due to all the issues.
Originally posted on lg.com

No, I do not recommend this product

Not satisfied at all.

Donovan Broussard 6/2/2026

The refrigerator quit cooling withing 2 years of purchase. The warranty claim was delayed for two months before the slightest attempt at resolution then the presidential liaison deleted the claim after not hearing for two days. I am not a satisfied customer of this LG refrigerator and the lack of warranty claim resolution made this one of the worst purchases I have ever made.
Originally posted on lg.com

No, I do not recommend this product

Like craft ice when working

JoeDirt 5/28/2026

Good fridge but placed craft ice maker 4 times and in-door ice maker 1 time. The current craft replacement stopped working again
Originally posted on lg.com

No, I do not recommend this product

TOTAL LEMON

domarm12 5/27/2026

TOTAL LEMON. The fridge is 3 years old. The craft ice maker has been replaced three times and is now broken again. The refrigerator stopped cooling last year and it took nearly a month to get it repaired. They replaced all the major colling parts and a large circuit board. The fridge made a terrible loud noise after the repair. The compressor failed within six months of the repair and quit cooling again. It took weeks to get it repaired again. Hundreds of dollars in lost groceries Its cooling again but it makes a loud growling noise when the compressor kicks in. It didnt make that noise when it was new.
Originally posted on lg.com

No, I do not recommend this product

Piece of JUNK

DMKea 5/24/2026

Piece of JUNK.LASTED ONLY 4 YEARS and caused me more trouble you can imagine. Deemed not repairable. The warranty company kept trying to reply to no avail after approximately 12 or more tries. Never. again will I buy LG Paid $4000
Originally posted on lg.com

No, I do not recommend this product

Refrigerator

Mg2026 5/24/2026

We have spoke to an uncountable number of service line representatives and same number of Presidential Liaison representatives including numerous emails to the President copying two other top level LG Service and Management Officers speaking to exactly what we explained to the same numerous uncountable LG representatives about this situation regarding the flawed Craft Ice program defects which has been confirmed by technicians that fix hundreds of these same issues which confirm the same results with the same outcome being the defect is a constant repeating occurrence which LG has classified as repair completed when that is the furthest from reality and nothing more than a ice maker replacement which is not fixing the problems simply because the faulty programming and design when the Craft ice begins the cycle to dump the Craft ice out of the tray and the Craft ice does not come out of the tray with the cycle continuing to next process of disbursing a large amount of water which should be caught by the tray that doesnt happen when the Craft ice is not dislodged from the tray with no place for the water to go other than overflowing throughout the freezer without any type of detection or signal to stop the process and prevent the water damage that goes unnoticed until the refrigerator owners discovering the destruction and huge task of having to remove the frozen water from everywhere within the freezer section and saturation on stored groceries. The explanation of what LG is said to be the LG policy regarding this defect is being considered as a normal warranty situation. However with this failure being far from a repair issue and should be consider as a such MANUFACTURING DEFECT as we have suggest more than a numerous amount of times to literally Everyone within LG that could be made aware of this all the way to the Top Of The Chain Of The Corporate Hierarchy. And with no doubt all of these within the highest level of the LG Hierarchy being made aware of this bad engineering defect and choosing to make the decision to not react to the defect without research that would definitively prove that this is most likely the most reoccurring repair on these model refrigerators with the Craft Ice option. And without further concern and how often this repair has to be done for these same customers on the same refrigerator is a complete failure to us as customers after the confidence we have given to LG as customers which have spent in this case and have made them aware of more than $3500.00 of hard earned income out of pocket from Us and same from many others as customers supporting a LG product line of Advertised Products and Service which as of now without a doubt has proven to be no existent after the numerous hours and days of phone calls with even some of the LG representatives asking for us to communicate to them via a request for text to them rather than calls and with replys by email from them which felt like to be a total misrepresentation and falsely advertised product durability and service to support this refrigerator. And Related to the defect being problematic all in itself the added horrible customer service provided by representatives that can be easily proven by lack of their product knowledge of mechanics and or electronics operations while adding that the very noticeable service representatives environment that they are operating from which is present on calls being plainly heard in the background in many cases being the CROWING OF CHICKENS. Several of these representatives also have on many calls clearly offering of their own opinions stating there is no extra or different handling or priority on complaints of which many being the same comments that some response to the customers take months for a response from Presidential liaisons and also voluntarily offering that some never are getting a response or have their concerns being resolved. We have also discussed on the phone calls all this can be validated by a very brief quality assurance phone call review of the representatives calls and provided responses to the customer Which is so prevalent considering just in our case numerous calls hours and days spent simply in an effort asking LG to make this right by standing by their word in advertising of their quality of the product and their commitment to all of us as customers and only result being getting nothing resolved while once again only asking for LG to provide the advertised product service and customer appreciation we feel like we purchased spending more than $3500 on this refrigerator. At one point we considered accepting a replacement of equal value without the craft ice maker however now after such resistance and lack of consideration regarding this LG product defect and lack of resolution and burden to us the only resolution we would like to considered is for the refrigerator to be picked up and a full refund to us based on our opinion the lack of such service LG advertised sales has suggested has not been provided to us which drew us to LG and was not fulfilled. Following up today on the review we submitted 9days ago there was a response on our review 1 hour ago. First of all the review even goes further proving the point in how out of touch LG is with the Customers that spend thousands of dollars in trust of the brand commitment to service their customers and stand by their product which is obviously nonexistent .. These reviews are very disrespectful by showing in writing that they do not care about the value of their product or value they have in their customers simply proven by the responses to every review which all of which are basically the same response to every review that customers have taken the time out of their day to try to add value to LG by pointing out critically flawed product performance which is neglected by the same basic response that is definitely noticed by everyone that takes this time out of their day to submit these reviews only to get a the same generic response as everyone else even though different concerns and product failures. And to allow these generic responses says what LG fails to realize is that it is very obvious that these all are all similar responses that strongly suggest that it doesnt matter to LG what level of service or quality of product that is manufactured by LG. And That Quality Control is nonexistent and is of no concern whatsoever to represent service or product Quality as suggested in their advertising of products and customer service.
Originally posted on lg.com

No, I do not recommend this product

Craft Ice Maker

Mg2026 5/20/2026

We have spoke to an uncountable number of service line representatives and same number of Presidential Liaison representatives including numerous emails to the President copying two other top level LG Service and Management Officers speaking to exactly what we explained to the same numerous uncountable LG representatives about this situation regarding the flawed Craft Ice program defects which has been confirmed by technicians that fix hundreds of these same issues which confirm the same results with the same outcome being the defect is a constant repeating occurrence which LG has classified as repair completed when that is the furthest from reality and nothing more than a ice maker replacement which is not fixing the problems simply because the faulty programming and design when the Craft ice begins the cycle to dump the Craft ice out of the tray and the Craft ice does not come out of the tray with the cycle continuing to next process of disbursing a large amount of water which should be caught by the tray that doesnt happen when the Craft ice is not dislodged from the tray with no place for the water to go other than overflowing throughout the freezer without any type of detection or signal to stop the process and prevent the water damage that goes unnoticed until the refrigerator owners discovering the destruction and huge task of having to remove the frozen water from everywhere within the freezer section and saturation on stored groceries. The explanation of what LG is said to be the LG policy regarding this defect is being considered as a normal warranty situation. However with this failure being far from a repair issue and should be consider as a such MANUFACTURING DEFECT as we have suggest more than a numerous amount of times to literally Everyone within LG that could be made aware of this all the way to the Top Of The Chain Of The Corporate Hierarchy. And with no doubt all of these within the highest level of the LG Hierarchy being made aware of this bad engineering defect and choosing to make the decision to not react to the defect without research that would definitively prove that this is most likely the most reoccurring repair on these model refrigerators with the Craft Ice option. And without further concern and how often this repair has to be done for these same customers on the same refrigerator is a complete failure to us as customers after the confidence we have given to LG as customers which have spent in this case and have made them aware of more than $3500.00 of hard earned income out of pocket from Us and same from many others as customers supporting a LG product line of Advertised Products and Service which as of now without a doubt has proven to be no existent after the numerous hours and days of phone calls with even some of the LG representatives asking for us to communicate to them via a request for text to them rather than calls and with replys by email from them which felt like to be a total misrepresentation and falsely advertised product durability and service to support this refrigerator. And Related to the defect being problematic all in itself the added horrible customer service provided by representatives that can be easily proven by lack of their product knowledge of mechanics and or electronics operations while adding that the very noticeable service representatives environment that they are operating from which is present on calls being plainly heard in the background in many cases being the CROWING OF CHICKENS. Several of these representatives also have on many calls clearly offering of their own opinions stating there is no extra or different handling or priority on complaints of which many being the same comments that some response to the customers take months for a response from Presidential liaisons and also voluntarily offering that some never are getting a response or have their concerns being resolved. We have also discussed on the phone calls all this can be validated by a very brief quality assurance phone call review of the representatives calls and provided responses to the customer Which is so prevalent considering just in our case numerous calls hours and days spent simply in an effort asking LG to make this right by standing by their word in advertising of their quality of the product and their commitment to all of us as customers and only result being getting nothing resolved while once again only asking for LG to provide the advertised product service and customer appreciation we feel like we purchased spending more than $3500 on this refrigerator. At one point we considered accepting a replacement of equal value without the craft ice maker however now after such resistance and lack of consideration regarding this LG product defect and lack of resolution and burden to us the only resolution we would like to considered is for the refrigerator to be picked up and a full refund to us based on our opinion the lack of such service LG advertised sales has suggested has not been provided to us which drew us to LG and was not fulfilled. Following up today on the review we submitted 9days ago there was a response on our review 1 hour ago. First of all the review even goes further proving the point in how out of touch LG is with the Customers that spend thousands of dollars in trust of the brand commitment to service their customers and stand by their product which is obviously nonexistent .. These reviews are very disrespectful by showing in writing that they do not care about the value of their product or value they have in their customers simply proven by the responses to every review which all of which are basically the same response to every review that customers have taken the time out of their day to try to add value to LG by pointing out critically flawed product performance which is neglected by the same basic response that is definitely noticed by everyone that takes this time out of their day to submit these reviews only to get a the same generic response as everyone else even though different concerns and product failures. And to allow these generic responses says what LG fails to realize is that it is very obvious that these all are all similar responses that strongly suggest that it doesnt matter to LG what level of service or quality of product that is manufactured by LG. And That Quality Control is nonexistent and is of no concern whatsoever to represent service or product Quality as suggested in their advertising of products and customer service.
Originally posted on lg.com

No, I do not recommend this product

Terrible refrigerator

Tahoe884 5/20/2026

5 minutes after delivery completed refrigerator started making a loud knocking noice and then the craft ice maker quit working 2 months later
Originally posted on lg.com

No, I do not recommend this product

Should Read

Mg2026 5/16/2026

We have spoke to an uncountable number of service line representatives and same number of Presidential Liaison representatives including numerous emails to the President copying two other top level LG Service and Management Officers speaking to exactly what we explained to the same numerous uncountable LG representatives about this situation regarding the flawed Craft Ice program defects which has been confirmed by technicians that fix hundreds of these same issues which confirm the same results with the same outcome being the defect is a constant repeating occurrence which LG has classified as repair completed when that is the furthest from reality and nothing more than a ice maker replacement which is not fixing the problems simply because the faulty programming and design when the Craft ice begins the cycle to dump the Craft ice out of the tray and the Craft ice does not come out of the tray with the cycle continuing to next process of disbursing a large amount of water which should be caught by the tray that doesnt happen when the Craft ice is not dislodged from the tray with no place for the water to go other than overflowing throughout the freezer without any type of detection or signal to stop the process and prevent the water damage that goes unnoticed until the refrigerator owners discovering the destruction and huge task of having to remove the frozen water from everywhere within the freezer section and saturation on stored groceries. The explanation of what LG is said to be the LG policy regarding this defect is being considered as a normal warranty situation. However with this failure being far from a repair issue and should be consider as a such MANUFACTURING DEFECT as we have suggest more than a numerous amount of times to literally Everyone within LG that could be made aware of this all the way to the Top Of The Chain Of The Corporate Hierarchy. And with no doubt all of these within the highest level of the LG Hierarchy being made aware of this bad engineering defect and choosing to make the decision to not react to the defect without research that would definitively prove that this is most likely the most reoccurring repair on these model refrigerators with the Craft Ice option. And without further concern and how often this repair has to be done for these same customers on the same refrigerator is a complete failure to us as customers after the confidence we have given to LG as customers which have spent in this case and have made them aware of more than $3500.00 of hard earned income out of pocket from Us and same from many others as customers supporting a LG product line of Advertised Products and Service which as of now without a doubt has proven to be no existent after the numerous hours and days of phone calls with even some of the LG representatives asking for us to communicate to them via a request for text to them rather than calls and with replys by email from them which felt like to be a total misrepresentation and falsely advertised product durability and service to support this refrigerator. And Related to the defect being problematic all in itself the added horrible customer service provided by representatives that can be easily proven by lack of their product knowledge of mechanics and or electronics operations while adding that the very noticeable service representatives environment that they are operating from which is present on calls being plainly heard in the background in many cases being the CROWING OF CHICKENS. Several of these representatives also have on many calls clearly offering of their own opinions stating there is no extra or different handling or priority on complaints of which many being the same comments that some response to the customers take months for a response from Presidential liaisons and also voluntarily offering that some never are getting a response or have their concerns being resolved. We have also discussed on the phone calls all this can be validated by a very brief quality assurance phone call review of the representatives calls and provided responses to the customer Which is so prevalent considering just in our case numerous calls hours and days spent simply in an effort asking LG to make this right by standing by their word in advertising of their quality of the product and their commitment to all of us as customers and only result being getting nothing resolved while once again only asking for LG to provide the advertised product service and customer appreciation we feel like we purchased spending more than $3500 on this refrigerator. At one point we considered accepting a replacement of equal value without the craft ice maker however now after such resistance and lack of consideration regarding this LG product defect and lack of resolution and burden to us the only resolution we would like to considered is for the refrigerator to be picked up and a full refund to us based on our opinion the lack of such service LG advertised sales has suggested has not been provided to us which drew us to LG and was not fulfilled.
Originally posted on lg.com

No, I do not recommend this product

Very Practical Refrigerator for 2026

Phil from Long Island 5/13/2026

Originally posted on lg.com

Yes, I recommend this product

Worst refrigerator ever

Jocelyn D 5/13/2026

Piece of expensive junk. The compressor is notoriously bad. Took forever to get to the right temperature and the compressor likely to go any minute. The produce drawers are useless. Even with the humidity settings the produce completely dries out. I had to purchase expensive containers to keep my produce. My food overall goes bad quickly. I wont ever buy another LG appliance.
Originally posted on lg.com

No, I do not recommend this product

Bad Experience

Mg2026 5/11/2026

We have spoke to an uncountable number of service line representatives and same number of Presidential Liaison representatives including numerous emails to the President copying two other top level LG Service and Management Officers speaking to exactly what we explained to the same numerous uncountable LG representatives about this situation regarding the flawed Craft Ice program defects which has been confirmed by technicians that fix hundreds of these same issues which confirm the same results with the same outcome being the defect is a constant repeating occurrence which LG has classified as repair completed when that is the furthest from reality and nothing more than a ice maker replacement which is not fixing the problems simply because the faulty programming and design when the Craft ice begins the cycle to dump the Craft ice out of the tray and the Craft ice does not come out of the tray with the cycle continuing to next process of disbursing a large amount of water which should be caught by the tray that doesnt happen when the Craft ice is not dislodged from the tray with no place for the water to go other than overflowing throughout the freezer without any type of detection or signal to stop the process and prevent the water damage that goes unnoticed until the refrigerator owners discovering the destruction and huge task of having to remove the frozen water from everywhere within the freezer section and saturation on stored groceries. The explanation of what LG is said to be the LG policy regarding this defect is being considered as a normal warranty situation. However with this failure being far from a repair issue and should be consider as a such MANUFACTURING DEFECT as we have suggest more than a numerous amount of times to literally Everyone within LG that could be made aware of this all the way to the Top Of The Chain Of The Corporate Hierarchy. And with no doubt all of these within the highest level of the LG Hierarchy being made aware of this bad engineering defect and choosing to make the decision to not react to the defect without research that would definitively prove that this is most likely the most reoccurring repair on these model refrigerators with the Craft Ice option. And without further concern and how often this repair has to be done for these same customers on the same refrigerator is a complete failure to us as customers after the confidence we have given to LG as customers which have spent in this case and have made them aware of more than $3500.00 of hard earned income out of pocket from Us and same from many others as customers supporting a LG product line of Advertised Products and Service which as of now without a doubt has proven to be no existent after the numerous hours and days of phone calls with even some of the LG representatives asking for us to communicate to them via a request for text to them rather than calls and with replys by email from them which felt like to be a total misrepresentation and falsely advertised product durability and service to support this refrigerator. And Related to the defect being problematic all in itself the added horrible customer service provided by representatives that can be easily proven by lack of their product knowledge of mechanics and or electronics operations while adding that the very noticeable service representatives environment that they are operating from which is present on calls being plainly heard in the background in many cases being the CROWING OF CHICKENS. Several of these representatives also have on many calls clearly offering of their own opinions stating there is no extra or different handling or priority on complaints of which many being the same comments that some response to the customers take months for a response from Presidential liaisons and also voluntarily offering that some never are getting a response or have their concerns being resolved. We have also discussed on the phone calls all this can be validated by a very brief quality assurance phone call review of the representatives calls and provided responses to the customer Which is so prevalent considering just in our case numerous calls hours and days spent simply in an effort asking LG to make this right by standing by their word in advertising of their quality of the product and their commitment to all of us as customers and only result being getting nothing resolved while once again only asking for LG to provide the advertised product service and customer appreciation we feel like we purchased spending more than $3500 on this refrigerator. At one point we considered accepting a replacement of equal value without the craft ice maker however now after such resistance and lack of consideration regarding this LG product defect and lack of resolution and burden to us the only resolution we would like to considered is for the refrigerator to be picked up and a full refund to us based on our opinion the lack of such service LG advertised sales has suggested has not been provided to us which drew us to LG and was not fulfilled.
Originally posted on lg.com

No, I do not recommend this product

Never buying an LG product again

Jocelyn D 5/9/2026

Where do I start? I wont purchase another LG product after this experience especially a major appliance. These units have notoriously bad compressors and mine was no exception. It took over a week after installation to reach the right temperature and I think Im just this side of the Lemon Law but I am stuck waiting for this thing to break down. I like the craft ice but its not worth what I paid for this defective piece of machinery. It holds a lot of items but the produce drawers are badly designed and not functional. My produce dries out immediately even though they are set on the setting for the highest humidity. I had to purchase expensive containers to keep my produce fresh. I never had that experience with my last refrigerator the produce drawers kept things fresh for over a week. They were amazing. I wish I had known that some people LG dont know how to make produce drawers. My food is fading faster than it used to as well so Im wasting more food items. Trying to get help with all of this isnt easy. I figure I am on death watch now with this brand-new unit and when it goes I will never buy LG again. The app is useless too. It says everything is working fine but I can see with the thermometer I put inside that the temperature is off. The refrigerator is poorly designed and not functional. What a waste of money. Like I said no more LG prodcuts for me.
Originally posted on lg.com

No, I do not recommend this product

Read This One

Mg2026 5/9/2026

We have spoke to an uncountable number of service line representatives and same number of Presidential Liaison representatives including numerous emails to the President copying two other top level LG Service and Management Officers speaking to exactly what we explained to the same numerous uncountable LG representatives about this situation regarding the flawed Craft Ice program defects which has been confirmed by technicians that fix hundreds of these same issues which confirm the same results with the same outcome being the defect is a constant repeating occurrence which LG has classified as repair completed when that is the furthest from reality and nothing more than a ice maker replacement which is not fixing the problems simply because the faulty programming and design when the Craft ice begins the cycle to dump the Craft ice out of the tray and the Craft ice does not come out of the tray with the cycle continuing to next process of disbursing a large amount of water which should be caught by the tray that doesnt happen when the Craft ice is not dislodged from the tray with no place for the water to go other than overflowing throughout the freezer without any type of detection or signal to stop the process and prevent the water damage that goes unnoticed until the refrigerator owners discovering the destruction and huge task of having to remove the frozen water from everywhere within the freezer section and saturation on stored groceries. The explanation of what LG is said to be the LG policy regarding this defect is being considered as a normal warranty situation. However with this failure being far from a repair issue and should be consider as a such MANUFACTURING DEFECT as we have suggest more than a numerous amount of times to literally Everyone within LG that could be made aware of this all the way to the Top Of The Chain Of The Corporate Hierarchy. And with no doubt all of these within the highest level of the LG Hierarchy being made aware of this bad engineering defect and choosing to make the decision to not react to the defect without research that would definitively prove that this is most likely the most reoccurring repair on these model refrigerators with the Craft Ice option. And without further concern and how often this repair has to be done for these same customers on the same refrigerator is a complete failure to us as customers after the confidence we have given to LG as customers which have spent in this case and have made them aware of more than $3500.00 of hard earned income out of pocket from Us and same from many others as customers supporting a LG product line of Advertised Products and Service which as of now without a doubt has proven to be no existent after the numerous hours and days of phone calls with even some of the LG representatives asking for us to communicate to them via a request for text to them rather than calls and with replys by email from them which felt like to be a total misrepresentation and falsely advertised product durability and service to support this refrigerator. And Related to the defect being problematic all in itself the added horrible customer service provided by representatives that can be easily proven by lack of their product knowledge of mechanics and or electronics operations while adding that the very noticeable service representatives environment that they are operating from which is present on calls being plainly heard in the background in many cases being the CROWING OF CHICKENS. Several of these representatives also have on many calls clearly offering of their own opinions stating there is no extra or different handling or priority on complaints of which many being the same comments that some response to the customers take months for a response from Presidential liaisons and also voluntarily offering that some never are getting a response or have their concerns being resolved. We have also discussed on the phone calls all this can be validated by a very brief quality assurance phone call review of the representatives calls and provided responses to the customer Which is so prevalent considering just in our case numerous calls hours and days spent simply in an effort asking LG to make this right by standing by their word in advertising of their quality of the product and their commitment to all of us as customers and only result being getting nothing resolved while once again only asking for LG to provide the advertised product service and customer appreciation we feel like we purchased spending more than $3500 on this refrigerator. At one point we considered accepting a replacement of equal value without the craft ice maker however now after such resistance and lack of consideration regarding this LG product defect and lack of resolution and burden to us the only resolution we would like to considered is for the refrigerator to be picked up and a full refund to us based on our opinion the lack of such service LG advertised sales has suggested has not been provided to us which drew us to LG and was not fulfilled.
Originally posted on lg.com

No, I do not recommend this product

Must Read Very Important

Mg2026 5/6/2026

We have spoke to an uncountable number of service line representatives and same number of Presidential Liaison representatives including numerous emails to the President copying two other top level LG Service and Management Officers speaking to exactly what we explained to the same numerous uncountable LG representatives about this situation regarding the flawed Craft Ice program defects which has been confirmed by technicians that fix hundreds of these same issues which confirm the same results with the same outcome being the defect is a constant repeating occurrence which LG has classified as repair completed when that is the furthest from reality and nothing more than a ice maker replacement which is not fixing the problems simply because the faulty programming and design when the Craft ice begins the cycle to dump the Craft ice out of the tray and the Craft ice does not come out of the tray with the cycle continuing to next process of disbursing a large amount of water which should be caught by the tray that doesnt happen when the Craft ice is not dislodged from the tray with no place for the water to go other than overflowing throughout the freezer without any type of detection or signal to stop the process and prevent the water damage that goes unnoticed until the refrigerator owners discovering the destruction and huge task of having to remove the frozen water from everywhere within the freezer section and saturation on stored groceries. The explanation of what LG is said to be the LG policy regarding this defect is being considered as a normal warranty situation. However with this failure being far from a repair issue and should be consider as a such MANUFACTURING DEFECT as we have suggest more than a numerous amount of times to literally Everyone within LG that could be made aware of this all the way to the Top Of The Chain Of The Corporate Hierarchy. And with no doubt all of these within the highest level of the LG Hierarchy being made aware of this bad engineering defect and choosing to make the decision to not react to the defect without research that would definitively prove that this is most likely the most reoccurring repair on these model refrigerators with the Craft Ice option. And without further concern and how often this repair has to be done for these same customers on the same refrigerator is a complete failure to us as customers after the confidence we have given to LG as customers which have spent in this case and have made them aware of more than $3500.00 of hard earned income out of pocket from Us and same from many others as customers supporting a LG product line of Advertised Products and Service which as of now without a doubt has proven to be no existent after the numerous hours and days of phone calls with even some of the LG representatives asking for us to communicate to them via a request for text to them rather than calls and with replys by email from them which felt like to be a total misrepresentation and falsely advertised product durability and service to support this refrigerator. And Related to the defect being problematic all in itself the added horrible customer service provided by representatives that can be easily proven by lack of their product knowledge of mechanics and or electronics operations while adding that the very noticeable service representatives environment that they are operating from which is present on calls being plainly heard in the background in many cases being the CROWING OF CHICKENS. Several of these representatives also have on many calls clearly offering of their own opinions stating there is no extra or different handling or priority on complaints of which many being the same comments that some response to the customers take months for a response from Presidential liaisons and also voluntarily offering that some never are getting a response or have their concerns being resolved. We have also discussed on the phone calls all this can be validated by a very brief quality assurance phone call review of the representatives calls and provided responses to the customer Which is so prevalent considering just in our case numerous calls hours and days spent simply in an effort asking LG to make this right by standing by their word in advertising of their quality of the product and their commitment to all of us as customers and only result being getting nothing resolved while once again only asking for LG to provide the advertised product service and customer appreciation we feel like we purchased spending more than $3500 on this refrigerator. At one point we considered accepting a replacement of equal value without the craft ice maker however now after such resistance and lack of consideration regarding this LG product defect and lack of resolution and burden to us the only resolution we would like to considered is for the refrigerator to be picked up and a full refund to us based on our opinion the lack of such service LG advertised sales has suggested has not been provided to us which drew us to LG and was not fulfilled.
Originally posted on lg.com

No, I do not recommend this product

Craft ice maker is always broke

Lisa Wes 5/5/2026

We purchased this refrigerator 4 years ago and have had the craft ice maker replaced every 6 months. Lg customer service is horrible. They dont think its a problem because we have the other ice maker in the door. If you spend all this money on a product with certain features you expect them to work.
Originally posted on lg.com

No, I do not recommend this product

Manufacturing Defects

Mg2026 5/4/2026

Just as a heads up once again had to clear Ice jam in the door ice maker and continuously have to turn off craft ice to prevent water overflow. Just as a reminder the point made is that replacing or servicing the ice makers in this Refrigerator is just a repair and not fixing the manufacturer product defect which will continue to occur even as the mentioned by repair technicians Beta program push down updates continue because of the design flaw in engineering programming lacking in having the ice makers communicate errors to prevent the water damage this issue will continue until a total redesign on both the craft ice and door ice makers. I think it is important to stand up for what is right not only for us as a purchaser of this refrigerator but as a voice for all of those that continue to experience this same defect and water damage. And sending the email to also keep the proven fact of the lack of skill and customer service provided by the help line phone representatives with this level of lacking experience very evident by allowing theses calls to be serviced by this skill level also lacking in professional knowledge understanding that taking calls within the same confinement of live CHICKENS CROWING should be the red flag that something is wrong and how damaging this is to such a giant manufacturers reputation
Originally posted on lg.com

No, I do not recommend this product

Love this Fridge Its Huge

Jommama3G 5/1/2026

Went out 3 months before the warranty was over They delivered me a new one
Originally posted on lg.com

Yes, I recommend this product

Very nice

Ton61 4/28/2026

Originally posted on lg.com

Yes, I recommend this product

Good so far

Memi12023 4/27/2026

So far so good. Our LG fridge we just replaced had to be replaced 3 times in the first 2 months. Number 4 was a keeper for about 8 years and died on us. We were leery to ge another LG but we didnt like the others. This new one has been great.
Originally posted on lg.com

Yes, I recommend this product

NEVER AGAIN.

AErcen 4/24/2026

Worst purchase of an appliance in my life. That is saying something considering I am 80 years old and have purchased more appliances in my lifetime than most. Just out of warranty to date 4 Icemakers later I threw away a $3500 investment. No I did not have an Extended Service Contract. If you check into LGs Extended Warranty prices you would understand why not. Top of the line LG see thru door knock on the glass inside items light up and all the bells and whistles but 4 FOUR icemakers????? Service calls are fixed price. You may need a compressor or a $164 Dollar icemaker. $450 for an LG certified repairman to come and fix it even if it is just a light bulb. NO MORE LG appliance for me. This from a man who has HAD an all LG house. Washer Dryer Microwave TVs and even a laptop
Originally posted on lg.com

No, I do not recommend this product

LRMVS3006S NOT Impressed

Linda456 4/21/2026

My LG Refrigerator LRMVS3006S is not 2 years old. The craft ice maker broke in about 1 year. The freezer temperature is starting to be inconsistent the refrigerator is making noises.
Originally posted on lg.com

No, I do not recommend this product

Repair service

Mr Las Vegas 4/19/2026

Originally posted on lg.com

Yes, I recommend this product

Too many Failures

BIGFOOT15 4/19/2026

Product has had 2 failures in the first 18 months. Shelving is not as functional as our previous similar appearance LG model which only lasted 6+ years due to a compressor failure while out of town. We lost everything in it. LGs compressors are a bad design. Too bad they changed from a good compressor made by a reputable compressor only manufacturer.
Originally posted on lg.com

No, I do not recommend this product

Poor quality product

Saeylee1030 4/18/2026

Please do not buy this product. 4 months after purchase cooling fan was malfunctioning. My friend also bought this fridge same thing happened to her in 6 months. You cannot get a hold of representative who can properly direct you to the right department. Poor customer service. Seriously never buying LG fridge.
Originally posted on lg.com

No, I do not recommend this product

Looks pretty but it has lots of cooling problems

Leaj1256 4/17/2026

We bought our unit December 2023 and weve already had to have the entire cooling system replaced when the two year warranty from LG Ended the icemaker broke and I have been going back-and-forth with Allstate/square trade to do a repair. This refrigerator looks beautiful but it has lots of problems.
Originally posted on lg.com

No, I do not recommend this product

Laura Totty 4/15/2026

Ive had to have 5 repairs and still is a piece of junk LG will not be my go to anymore.
Originally posted on lg.com

No, I do not recommend this product

Craft ice maker doesnt work

AJank 1/16/2026

I bought this fridge a few years ago and Im so disappointed in the craft ice maker. It has been replace 4 times before the 2 yr warranty and it still doesnt work. Lg wont fix it becomes its no lonher under the warranty even though it was replaced 4 times. BUYER BEWARE
Originally posted on lg.com

No, I do not recommend this product

Broken since day one warranty means nothing to LG

Regretful purchaser 12/2/2025

Would never recommend this refrigerator. First one delivered was so damaged it didnt even make it off the truck. Second refrigerator hasnt made ice in the 3 weeks we have had it the water runs slow and the freezer takes 3+ days to freeze items. LG has horrible customer service who put you through the ringer just to have an repair person examine the unit. Now I get a text from the repair company saying they are going to charge me to examine the refrigerator and say they dont see any issues based on what problems iv told them are happening. All they say is it can take 24-48 hours for the fridge to work...ITS BEEN 3 WEEKS LG will do nothing to help except give fake customer service that puts you through a wild goose chase. This refrigerator hasnt worked properly from day 1.
Originally posted on lg.com

No, I do not recommend this product

Great until its not... LGs warranty is lacking

VACheryl 11/8/2025

I have loved the capacity of the refrigerator and the ability to have craft ice but the compressor went out and it took a week to get an LG tech out to look at the unit then another week to get the parts delivered and installed. Frig sort of worked for about 3 days -freezer was fine but frig never got below 48 degrees. Tech came back adjusted something and less than 24 hours later totally not working again. I have now been buying 30 to 40 pounds of ice per day to keep food cold for the past 40 days LGs Alternate Resolution Team has texted that they will contact me but they never do. Yesterday I got a text that said Upon checking reviewing sic your ticket for alternate resolution it says that your RA request does not qualify as it requires a delay of more than 16 days for eligibility. Additionally the status repair must remain open cancelled... SHAME ON YOU LG for not standing behind your products
Originally posted on lg.com

No, I do not recommend this product

TERRIBLE CHOICE

Kempl40189 9/17/2025

Craft ice maker has broken and stopped working 4x in less than 18 months. All they want to do is force the customer to continue replacing the product at our own expense once it is out of warranty.
Originally posted on lg.com

No, I do not recommend this product

Craft ice maker dies

Stopper 8/15/2025

My craft ice maker started knocking loudly at just under a year and stopped making ice. I emailed LG and no response. Pretty sad that $5000 has an ice maker die that soon with no help from Lag
Originally posted on lg.com

No, I do not recommend this product

Not happy with the performance of this LG product.

Williesco 8/8/2025

This fridge has stop making ice on both ice makers. The door ice maker and craft ice is no longer working. They have been out to fix it 3 times and its been over a month with this issue. They have replace everything posible and now they will try to replace the control boards and see if the fridge can be fixed. Ive never had an issue with a refrigerator and the first LG I decide to get goes bad under 5 years.
Originally posted on lg.com

No, I do not recommend this product

Nice features poorly implemented

jwp123 7/15/2025

Model Number LRMVS3006S.ASTCNAO Software Version Device App 5014.01 Modem clip_hna_v1.9.218_RT Firmware 1 SAA42360101.00009E68.0 Firmware 2 SAA43711401.00006174.1 Purchase 11/4/22 deliver 1/27/23 Great features large storage and I like the middle drawer. However it has severe flaws in cooling and ThinQ implementation. We have had to replace the icemaker and the freezers operation is erratic resulting in high temperatures. We have replaced the control board but the freezer operation is still unacceptable. Here are the itemized problems. The first one is a showstopper. 1. - Freezer door reported open by smart diagnosis - no audible alarm or push message from app. I have placed 3 remote thermometers in the fridge. They send me text messages and push messages when they detect abnormal temperatures. The door is shut tight but the temperature goes up. The latest was on 7/13/25. The temp hit 28.8 and things were melting. ThinQ Diagnostics indicates the door is open but it is closed and has been verified as such by a repair specialist who replaced the control board in an attempt to remedy the issue. Opening and closing the freezer appears to reset something and the cooling system restarts. I have had to go home to open and close the freezer to restart the cooling process. 2. - A short Power outage causes a reset of the fresh air function water filter and smart ice schedule. If the power goes out the fridge resets itself and the app loses info for the fresh air setting the water filter and the smart ice. In our case power failures only last about 10 seconds since we have a Generac generator that kicks in after 10 seconds. Using a power cycle to reset the fridge is not a good idea as everyone will have power outages. 3. - Messages from diagnosis should be sent as push notifications rather than requiring users to discover them. The fridge should monitor and report them without requiring the user to run diagnostics. Messages such as excessive ice maximum cooling mode high humidity defrost mode and door open detected should be push messages. 4. - No air coming from the door cooling + vent. This was false advertising. Based on the advertising videos of the door cooling + showing a wave of cool air being sent to the door and the advertised multiple sensors we thought that the temperatures would be pretty even everywhere allowing us to place items like milk and eggs in the door. Our repair specialist stated that only a trickle of air is produced and there is only one fan for the entire fridge so the door does not get special treatment. The temp at our door is always above 40. 5. - The craft ice does not make 6 cubes a day. The setting is on 6. We emptied the tray and were gone for five days and came back to 15 cubes. It should have made about 30 cubes. There were only about 15 cubes. Generally the fridge does not produce a lot of ice. I have to set ice plus on all the time. 6. - Other items such as fresh air schedules seem to be set at random erratic and the fridge is very slow to recover to proper temperatures after door use.
Originally posted on lg.com

No, I do not recommend this product

LG fridge with great features quality and price

CAL and CIL 6/28/2025

This is our 2nd LG refrigerator. We had bought the first one ten years ago and it was excellent. The only reason we replaced it was because we didnt have a battery backup surge protector to keep it from going off and on until last year. It was still working when they took it away but we had replace one part and figured it had gotten heavy use with our family of four constantly getting in and out of. I believe strongly in outer door to access drinks and other items. It is far more energy efficient than opening the whole door making the refrigerator work harder to replace the cold. The first model I bought was another brand with just a small door. After it I was not going to buy anything without the outer door. This model has a larger capacity and more shelving space than our last LG. It is obvious a lot of thought went into the configuration of this model. The LG has better cooling that other brands that we have owned. We saved almost two thousand dollars during a recent sale. Any LG appliance we have bought has given us excellent service. I highly recommend the LRMVS3006S.
Originally posted on lg.com

Yes, I recommend this product

Terrible - do not recommend

Brad444 5/26/2025

I am a huge LG fan and all of our appliances are LG but we bought this fridge in 2023 and the family and I absolutely loved it. Less than one 1 year in the craft ice maker stopped working received a free replacement / under warranty. The next year again same exact issue no longer covered - replacement was a hefty price tag. Now the issue is the indoor ice maker has gone out due to a fan motor related issue which prevents the ability to even get water when it throws the error code IFE. Long story short a price tag that steep should most definitely not have this many issues and I wont bore you with the complete incompetence of customer service experience.
Originally posted on lg.com

No, I do not recommend this product

Never WORKED

Upset Buyer1 4/3/2025

New refrigerator was delivered on 4/1 after a little over 24 hours freezer was still not freezing. Less than 48 hours after delivery the unit has completely stopped cooling and is showing the code CL E. I expect more from a company than this. Retailer is replacing.
Originally posted on lg.com

No, I do not recommend this product

Capacity
Freezer (cu.ft.)	8.9 cu.ft.
Refrigerator (cu.ft.)	17 cu.ft.
Total Capacity (cu.ft.)	29.5 cu.ft.
Convenience
Auto Closing Door Hinge	Yes
Child Lock	Yes
Door Alarm	Yes
LoDecibel™ Quiet Operation	Yes
Sabbath Mode	Yes
Temperature Controls	Electronic/Digital
Cooling
Door Cooling+	Yes
Evaporator	2
Fresh Air Filter	Yes
Linear Compressor	Yes
Multi-Air Flow™ System	Yes
Smart Cooling Plus™ System	Yes
Temperature Sensors	9
Dimensions/Clearances/Weights
Carton Dimensions (WxHxD)	38" x 73" x 40"
Counter Depth	No
Depth (Total with Door Open)	50"
Depth with Handles	38.13"
Depth without Door	31"
Depth without Handles	35.75"
Door Edge Clearance with Handle	4.63"
Door Edge Clearance without Handle	2.25"
Height to Top of Case	69.12"
Height to Top of Door Hinge	70.25"
Installation Clearance	Sides 1/8
Standard Depth	Yes
Weight (Unit/Carton)	368 lbs. / 392 lbs.
Width	35.75"
Width (Door Open 90 with Handle)	45.38"
Width (Door Open 90 without Handle)	40.75"
Energy
Energy Consumption (kWh/Year)	799
ENERGY STAR Qualified	Yes
Freezer
Door Type	Pull Drawer
Drawer Divider	Yes
Drawers	2-Tier Organization
DuraBase™ Solid Drawer Base	Yes
Freezer Handle	SmartPull™ Handle
Freezer Light	Premium LED
Ice Bin / In-Door Ice	Icemaker & Ice bin in the freezer
Limited Warranty & UPC
Compressor (Parts & Labor)	5 Years
Linear Compressor (Parts Only)	6-10 Years
Parts & Labor	1 Year
Sealed System (Parts & Labor)	5 Years
UPC	048231806145
Materials and Finishes
All Available Colors	PrintProof™ Black Stainless Steel, PrintProof™ Stainless Steel
Contour Door	Yes
Fingerprint & Smudge Resistant Exterior	Yes
Handles	Matching Commercial Handles
Hidden Hinges	Yes
Surface	Smooth
Refrigerator
Adjustable Door-in-Door® Bins	Yes
Cantilevered Shelves	Yes
Cool Guard	Yes
Crisper Bins	2 Humidity Crisper
Door Bin Construction	1 Piece (Clear)
Folding Shelf	1
InstaView™ Door-in-Door®	Yes
No. of Bins	6
No. of Shelves	4 Split (3 Fixed + 1 Folding)
Refrigerator Light	Micro Surface LED
Shelf Construction	Spill Protector™ Tempered Glass
Summary
Display Type	Smooth Touch Control / White LED
Series	LG
Type	4-Door
Refrigerator ThinQ® Smart Features
SmartDiagnosis™	Yes
ThinQ® Smart Technology	Yes
ThinQ Care™	Yes
Wi-Fi Enabled	Yes
Works with	Amazon Alexa, Google Assistant
Temperature Range (°F)
Freezer	-7, 29, 33, 37, 41
Water & Ice System
Craft Ice™ Daily Ice Production	0.4 lbs
Daily Ice Production (lbs)	3.5 lbs
Dispenser Light	Yes
Dispenser Type	Global Dispenser
Dual Ice with Craft Ice™	Yes
Ice & Water Dispenser	Yes
Ice Storage Capacity (lbs)	3.0 + 3.6 lbs (Craft Ice 27 Sets)
Ice System	Slim SpacePlus®
IcePlus™ Production (lbs)	3.8 lbs
Measured Fill	Yes
Water Filter	LT1000P
Full-Convert Drawer™
Full-Convert™ Drawer Capacity	3.6 cu.ft.

30 cu. ft. Smart InstaView® Door-in-Door® Refrigerator with Craft Ice™

Interactive Tour

Filter replacement

Features

Craft Ice

Love this refrigerator.

Highly Disappointed Lack of Support

Disappointed Family

Email Requested Review

Good Refrigerator

Hate it

Great features but it wont last long

It was great until it wasnt.

Dont recommend it

Dont buy LG

Not satisfied at all.

Like craft ice when working

TOTAL LEMON

Piece of JUNK

Refrigerator

Craft Ice Maker

Terrible refrigerator

Should Read

Very Practical Refrigerator for 2026

Worst refrigerator ever

Bad Experience

Never buying an LG product again

Read This One

Must Read Very Important

Craft ice maker is always broke

Manufacturing Defects

Love this Fridge Its Huge

Very nice

Good so far

NEVER AGAIN.

LRMVS3006S NOT Impressed

Repair service

Too many Failures

Poor quality product

Looks pretty but it has lots of cooling problems

Craft ice maker doesnt work

Broken since day one warranty means nothing to LG

Great until its not... LGs warranty is lacking

TERRIBLE CHOICE

Craft ice maker dies

Not happy with the performance of this LG product.

Nice features poorly implemented

LG fridge with great features quality and price

Terrible - do not recommend

Never WORKED